How do you process maintenance service requests?

We understand the importance of preserving your investment which is why HappyDoors Property Management has made it easy for tenants to place a service request. When a tenant notices something that may need attention, they can notify our office quickly through our website, by emailing us, or calling our Hawaii property management team. After receiving a request from the tenant, we start off by trouble shooting the problem. If we are not able to resolve the problem, then we will work with some of the best repair technicians available and have them assess the problem. If it’s a small repair, we will have them repair it then to avoid any further inconvenience to the tenant and, more importantly, help save you money on additional trip charges. If it’s a larger repair, we will request an estimate from the technician and submit it to your for consideration.

In the event of an emergency, as a property management company, we are required to act immediately. During these rare occasions, our goal is it minimize your risk and expenses and our team will keep you informed every step of the way.