Notice to vacate
When there is a notice to vacate, the move out procedures with tenants are as critical as when HappyDoors moves in a tenant. The preparation for this really began when the tenant moved in with a detailed rental agreement, maintenance addendum, walk-through, and HappyDoors move out checklist. All of these documents gave instructions to the tenant on how to move out.
Per the State of Hawaii, tenants are required to provide a 28 day notice whereas the landlord is required to provide a 45 day notice prior to the end of the lease or when a lease is on a month to month term. In the event a tenant is on a month to month term and the landlord provides a 45 day notice to vacate, the tenant is legally required to pay rent only for the days they occupy the property.
Communication with owners and tenants
HappyDoors notifies the owner in on how they will proceed with the tenant and re-renting the property. HappyDoors automatically places the property on the market to rent approximately 2 to 3 weeks before the anticipated move-out date unless the owner notifies HappyDoors to take other measures.
Tenant move out
HappyDoors conducts a walk-through similar to the one performed when the tenant moved into the property. HappyDoors records any maintenance required and prepares a list of potential tenant damages. Digital photographs may be taken when the tenant move out to document the condition of the property and support any deductions from the security deposit.
After assessment of the tenant move out, HappyDoors advises owners of any tenant damages or any maintenance required to re-rent the property.
Security deposit refunds
Proper handling of the security deposit refund is crucial. Any tenant deductions are determined in a timely manner, and a security deposit transmittal is prepared in accordance with state laws. Security deposits must be processed within 14 days from when possession of the property is transferred and a statement detailing deductions accompanied with estimates or receipts must be provided. Owner’s monthly statement will show repair charges and monies refunded by the tenant’s deposit.
If collecting damages is required, HappyDoors, at it’s discretion, will refer the matter to a qualified consumer collection service. HappyDoors management does not include recovering tenant damages, but leaves this to companies with expertise in debt collection. HappyDoors will supply consumer collection companies with the necessary documentation needed.
Notice to vacate