Owner Responsibilities

A successful business relationship works both ways. HappyDoors takes their management responsibilities seriously, and requests owners to do the same.

Owner responsibilities are:

• Notify HappyDoors of any ownership change or eminent owner change for the managed property.
• Supply HappyDoors with accurate information so HappyDoors can service the management account properly.
• Review statements monthly and notify HappyDoors of any discrepancies found as soon as possible.
• If using ACH, check statements monthly for accurate or missing deposits and notify HappyDoors if there are problems immediately.
• Support Fair Housing Laws and guidelines, as well as all necessary legislation.
• Maintain a current insurance policy for their property, which is required.
• Review their property insurance yearly and update as needed.
• Exercise responsibility for required maintenance and the safety of their tenants.
• Treat HappyDoors personnel with courtesy and notify HappyDoors principals if there are problems with HappyDoors personnel so they can be resolved quickly.
• Review all inspection/condition reports which are accessible online through your owner portal.